Terms of service

Welcome to Mammahug! By using our website and shopping with us, you agree to the following terms:

1. Who We Are

“Mammahug,” “we,” “us,” or “our” refers to MammaHug, the operator of this site (hosted on Shopify).

2. Acceptance of Terms

When you access or make a purchase, you agree to these Terms of Service, including our policies (e.g., Privacy, Shipping, Returns). Please read them carefully—if you disagree, please do not use our website.

3. Changes to Terms

We may update these terms occasionally. You are responsible for reviewing updates. Continued use of the site indicates acceptance of revised terms.

4. Eligibility & Account Use

  • You must be an adult in your region to place an order.
  • You agree not to misuse our site (e.g., uploading malware or infringing third-party rights).

5. Products, Pricing & Availability

  • We strive for accuracy but cannot guarantee that product descriptions, pricing, or availability are error-free.
  • We reserve the right to correct mistakes and modify or remove products or listings at any time.

6. Ordering & Payment

  • You agree to provide accurate account, payment, and contact information.

  • We may limit or cancel orders at our discretion (e.g., for suspected fraud or reselling).

7. Shipping & Delivery

  • Products ship in accordance with our Shipping Policy.
  • Delivery times are estimates, not guaranteed.
  • For issues like delays or failed deliveries, see our Shipping and Return Policies.

8. Returns & Refunds

  • Returns and exchanges follow our Return and Exchange Policy.
  • Refunds are credited as store wallet only—no cash refunds issued.

9. Third-Party Tools & Links

  • Our site may include tools or links from third-party providers. We are not responsible for their content or policies.
  • Use such external tools at your own risk.

10. User Content

  • By submitting content (reviews, comments, etc.), you grant Mammahug permission to use it without compensation.
  • You are responsible for ensuring your submissions are lawful, non-harmful, and do not violate any rights.

11. Intellectual Property

  • All content (text, logos, images) is owned by Mammahug or our licensors.
  • You agree not to copy or misuse any site content without permission.

12. Limitation of Liability

  • We provide our services “as is.” Use of the site and products is at your own risk.
  • Mammahug is not liable for indirect, incidental, or consequential damages. Our maximum liability is limited to the amount you paid for the product.

13. Dispute Resolution

  • These terms are governed by the laws of Surat, Gujarat, India.
  • Any disputes will be addressed in the appropriate jurisdiction there.

14. Severability & Termination

  • If any part of these terms is deemed unenforceable, the rest remains in force.
  • We may suspend your access if you violate these terms. You can terminate your account at any time.

15. Contact Us

If you have any questions about these Terms of Service, feel free to reach out to us at help@mammahug.co.in.